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Return Policy

WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.

 

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Returns will be issued refunds in the form of a digital Gift Card

Several types of goods are exempt from being returned and are listed below.

Additional non-returnable items:

  • Gift cards

  • Bathing Suits

  • Bodysuits

  • Accessories- (jewelry,belts,bags)

  • Shoes

  • Sale items

  • Hats

  • Bralettes or other intimates

  • Sale items 

  • Any items purchased with store credit

To complete your return, we require a receipt or proof of purchase.
Item(s) MUST be unworn, free of scent of any kind, and free of makeup stains. It also must be unwashed and ALL tags must be attached.

If we believe the item has been worn we will NOT accept it.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be accepted.

Only regular priced items may be refunded for store credit, unfortunately sale items cannot be returned. 

Exchanges
If you wish to exchange your item for another size, you must return your unwanted item back to us. After we receive, inspect and approve your item, we will issue a store credit via E-Gift card. You may then place an order for the desired size using your store credit. 

Any items purchased with store credit are FINAL SALE

Shipping
To return your product, you should mail your product to:

A. Brownell

115 Barbara Rd

Raynham, Massachusetts 

02767

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund for store credit, the cost of shipping will be deducted from your store credit.

Depending on where you live, the time it may take for your return to reach us please be patient.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item(s).